1.1 We may collect any of the following information (“Data”) that you may voluntarily provide by filling out the forms on our website, communicating with us via messages, email or other means. This includes information provided by you when you register to use our website, perform actions or use our online account in any way, transmit other personal data such as photos, engage in information retrieval or similar activities, participate in discussions or other functions on social media on our website or when you report a problem to us:
Personal identification number
Mobile phone number
Declared residential address
1.2 The Personal Data Protection Act defines “Sensitive Data” as data relating to racial or ethnic origin, political opinion, trade union membership, religion, religious or philosophical affiliation, criminal conviction and health and sex life. As a user, you are not usually required to provide us with sensitive data, but if you provide us with this data, it will be used in accordance with the Personal Data Protection Act.
1.3 In addition to our website, we may receive information about you through third parties
1.4 We reserve the right to request any additional documents for the approval of the application for the adoption or provision of information.
2. How do we use the information collected?
2.1 You agree that the Data you provide to us will be recorded electronically and will be used for the intended purpose, but without being restricted as follows:
to verify your identity and assess your adoption ability, using the information you have provided us;
to detect and prevent any fraud and / or other criminal or unethical activities;
to contact you;
to send you various notifications.
2.2 Any application and information submitted by a visitor to our website or staff, allows us to use the data mentioned to provide information about our services. All data provided by you may be used to ensure the fulfillment of the contractual obligations of the parties. If any changes need to be made to the Website, the information you provide may be used to inform you of such changes.
2.3 Anyone who refuses to give us, or third parties, consent to the use of his or her information, is given the option to stop using personal data.
3. Where do we store the collected data?
3.1 We handle personal data and store it on servers managed by hosting service providers in jurisdictions that provide an adequate level of protection, as required by the Personal Data Protection Act (“Preservation Jurisdictions”).
3.2 We strive to ensure that we do not send data outside of Preservation Jurisdictions. However, in exceptional circumstances, the personal data we have collected from you may be transferred and stored at a destination outside the Conservation Jurisdiction and processed by the staff operating there and working for them.
3.3 Generally we will store personal data for (10) (ten) years. In certain circumstances, such as regulatory requirements, we will need to store data for a longer period of time.
3.4 By providing us with personal data you accept the above conditions for international transfer, storage and processing. However, we will take care that the transfer of data outside the Preservation Jurisdictions will be carried out only on the basis of a prior approval by the Albanian Authorities according to the Law on Personal Data Protection.
4. Your rights
4.1 The Personal Data Protection Act gives you the right, free of charge, to accept, oppose processing, in certain circumstances, as well as to update, correct or correct the information we hold about you.
4.2 You may exercise your other rights at any time by contacting us
4.3 We will endeavor to respond to your requests as soon as possible, in accordance with the requirements of the Personal Data Protection Act.
4.4 Note that the processing of some personal data we hold about you is necessary to fulfill the contracts we may have with you; therefore we will not be able to stop the processing of this data until there is a contract between us. Also, note that your data cannot be permanently deleted if we need to keep notes about our contractual relationship and / or if we are required by law to keep records for a certain period of time.
6. Connecting with you
6.1 After visiting this website and providing personal data and contacts, you agree to receive our notifications on any of your communication devices.
7. Contact us